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Explore different types of care

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Seeing a provider in person costs more than a virtual care appointment, but in most cases, it’s about half the cost of visiting an urgent care center. *
*Check your current plan for specific pricing

Office Visit

At an office visit, you’ll meet in-person with a doctor who can assess and treat routine health matters, non-emergency medical conditions and/or provide follow-up care.

WHEN SHOULD I SCHEDULE AN OFFICE VISIT?

Office visits are ideal for most routine and non-emergency health matters that require an in-person examination, including:

  • Annual physical 
  • Preventive wellness visit 
  • Immunizations 
  • High fever 
  • Abdominal pain 
  • Rash 
  • Headache that doesn’t go away 
  • Sprains/strains
  • Back pain

Office visits are NOT suitable for medical emergencies, such as severe chest pain, shortness of breath, or vomiting.

Urgent Care Center

Urgent care centers are same-day clinics that can handle a variety of non-life-threatening injuries and illnesses. Urgent care centers have physicians on staff who can diagnose and provide care for a range of conditions; many can perform x-rays.

WHEN SHOULD I USE URGENT CARE?

Urgent care is meant for minor injuries and illnesses that can’t wait for a doctor’s visit, including:

  • Fever and cough 
  • Vomiting and nausea 
  • Diarrhea 
  • Burns 
  • Dehydration 
  • Minor cuts 
  • Fractures 
  • Mild asthma attack

Do NOT go to an urgent care center if you are having a medical emergency and require life-saving intervention. Call 911 or go to the nearest emergency room instead.

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Emergency rooms are one of the most expensive places to get care. *
*Check your current plan for specific pricing

Emergency Room

An emergency room is a hospital area equipped and staffed for the prompt treatment of acute illness, trauma, or other medical emergencies.

WHEN SHOULD I GO TO THE EMERGENCY ROOM?

Emergency rooms are for life-threatening illnesses or injuries, including:

  • Difficulty breathing 
  • Chest pain 
  • Serious burns, cuts or bleeding 
  • Head injury 
  • Loss of consciousness 
  • Overdose of drugs or alcohol 
  • Sudden numbness/weakness 
  • Seizure 
  • Severe abdominal pain

Most mild to moderate health concerns are better handled by an office visit or urgent care center.